jitaci's Privacy Policy — Your Information Is Our Responsibility
Protecting your personal information at jitaci is our highest priority. In this policy we explain in detail — what information is collected, how it is used, and what your rights are.
Table of Contents
- Introduction and Scope
- Information We Collect
- How Information Is Collected
- Purpose of Using Information
- Sharing and Disclosure of Information
- Cookies and Tracking
- Data Storage and Security
- Your Rights
- Protection of Children and Minors
- Policy Changes and Contact
1. Introduction and Scope
jitaci is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on our users' privacy and maintain complete transparency in how we store and process their personal information.
This privacy policy ("Policy") applies to all individuals who visit or use the https://jitaci.lat website ("Platform"). By using this platform you agree to the terms described in this privacy policy.
In this policy we will explain: what types of information we collect, why we collect it, how we use it, and what rights you have over your information. We do not sell your personal information to any third party.
Important: This privacy policy may be updated regularly. The latest version will always be available at https://jitaci.lat/privacy-policy. Visit regularly to stay up to date.
2. Information We Collect
jitaci collects two types of information: (a) information provided directly by the user, and (b) information collected automatically.
Personal Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Copy of national ID card or passport (where applicable, for KYC verification)
- Current address
Financial Information
- bKash, Nagad, or Rocket account number (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
Gaming Activity Information
- Game play history and statistics
- Bonus usage records
- Login time and session duration
Technical Information
- IP address and device information
- Browser type and operating system
- Time spent on the site and pages visited
- Referral URL (where you came from)
3. How Information Is Collected
Registration Form
Information you voluntarily provide when creating an account — name, email, mobile number, etc. — is collected directly.
Transaction Process
Payment-related information is collected when you make a deposit or withdrawal via bKash, Nagad, Rocket, or bank transfer.
Cookies and Automatic Tracking
Technical information is collected automatically through cookies and similar technologies while you browse the site.
Support Contact
When you contact the support team via live chat or email, information from that conversation may be recorded.
4. Purpose of Using Information
jitaci uses collected information only for the following legitimate purposes. We never sell your information to third parties or use it for unauthorized purposes.
- Account Management: To create, verify, and maintain your account.
- Age and Identity Verification: To confirm that platform users are 21 years of age or older.
- Financial Transaction Processing: To complete deposits and withdrawals smoothly.
- Fraud Prevention: To operate anti-money laundering (AML) and fraud detection procedures.
- Customer Service: To provide 24/7 live chat support in Bengali and resolve issues.
- Personalized Experience: To display games and offers according to your preferences.
- Legal Obligations: To comply with applicable laws and regulations.
- Platform Improvement: To enhance the site's functionality, security, and user experience.
- Communication: To send important updates, security alerts, and promotional information (only with your consent).
Our Commitment: Your information will not be sold to any advertiser and will not be used beyond the purposes stated in this policy.
5. Sharing and Disclosure of Information
jitaci shares information with third parties only in limited and specific circumstances. We do not sell your personal information under any circumstances.
Circumstances where information may be shared:
- Service Provider Partners: With payment processors (bKash, Nagad, Rocket), game software providers, and technology infrastructure partners — only the information necessary for them to perform their work.
- Legal Obligations: To comply with court orders, lawful requests from government authorities, or applicable laws.
- Fraud Prevention: With authorities involved in preventing money laundering or detecting fraud.
- Business Transfer: In the event of a company merger or acquisition — however, the new owner will be bound to uphold the same privacy standards.
Circumstances where information will not be shared:
- With advertisers or marketing companies.
- With any other gambling platform without your prior consent.
- Sold to any third party for commercial purposes.
All third-party partners are contractually required to comply with jitaci's privacy standards.
6. Cookies and Tracking Technology
The jitaci platform uses cookies and similar technologies that improve your browsing experience and help the site operate smoothly.
Types of cookies:
- Essential Cookies: Essential for login sessions, security, and core platform functionality. These cannot be disabled.
- Functional Cookies: To remember your language preferences, game settings, and login information.
- Analytics Cookies: To monitor which pages are visited most and track site performance. These do not collect personally identifiable information.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly.
7. Data Storage and Security
jitaci uses industry-standard security technologies and practices to keep your personal information secure.
Security measures:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
- Access Control: Only authorized personnel have access to the information they need.
- Regular Security Audits: The platform's security is reviewed on a regular basis.
- Firewall Protection: Advanced firewalls and intrusion detection systems are active.
Data retention period:
Your information is stored for the following periods:
- Active account data: For as long as the account remains active.
- Closed account data: For a defined period after account closure to meet legal requirements.
- Transaction records: For the period required under financial regulations.
Notice: Transmitting information over the internet is not completely secure. Even though we take every possible protective measure, we cannot guarantee 100% security. Keep your account password confidential and contact us if you notice any suspicious activity.
8. Your Rights
As a jitaci user, you have the following rights over your personal information:
Right to Access Information
You may request to know what information we have collected and stored about you. Email us at [email protected].
Right to Correct Information
If any of your information is incorrect, you may request a correction. Email us with the accurate information.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
Right to Object to Processing
You may object to marketing communications or specific processing of your information. Change your preferences through account settings or by email.
To exercise any of these rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.
9. Protection of Children and Minors
jitaci is for users aged 21 and older only. We never knowingly collect or store personal information from any person under the age of 21.
An age verification process is mandatory at registration. If we discover that a minor has created an account, that account will be closed immediately and all stored information will be deleted.
To Parents: If you suspect your child has created an account on this platform, please contact us immediately at [email protected]. We will take prompt action.
10. Policy Changes and Contact
Policy Changes:
jitaci reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you at your registered email address and publish the updated date on this page.
Continued use of the platform after changes have been made will be considered as your consent to the updated policy. We therefore recommend visiting this page regularly.
Contact:
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us in the following ways:
- Email: [email protected]
- Live Chat: 24/7 live chat support available in Bengali
Our team is active seven days a week, twenty-four hours a day according to Bangladesh Standard Time (BST, UTC+6) and is ready to answer any of your privacy-related questions.